Frequently Asked Questions (FAQs)

FaastDispatch is a subscription-based driver dispatch service designed to help businesses efficiently manage their drivers for package pickups, deliveries, and taxi services. It allows businesses to streamline operations, improve customer service, and scale effortlessly.

Businesses subscribe to FaastDispatch, add their drivers to the platform, and manage dispatching through an easy-to-use dashboard. Businesses can assign tasks, track driver locations in real-time, monitor deliveries, and optimize routes for efficiency.

FaastDispatch supports:

• Courier Services: For local deliveries, medical couriers, general merchandise, and document transport.
• Taxi Dispatch: For rideshare and on-demand taxi services.
• Business Deliveries: Managing company-owned drivers for internal logistics.

FaastDispatch offers flexible subscription plans based on the number of drivers:

• Basic Plan
• Growth Plan
• Professional Plan
• Enterprise Plan

Yes, FaastDispatch offers a 14-day free trial for businesses to explore the platform's features before committing to a subscription.

No hidden fees. The subscription cost covers all core features. Additional costs may apply for premium add-ons or API integrations, which will be clearly outlined.

Visit FaastDispatch.com, select your preferred plan, and complete the sign-up process. You can start dispatching immediately after setup.

Yes, FaastDispatch allows businesses with multiple locations to manage all operations under one dashboard, providing visibility and control across regions.

After subscribing, you can add drivers via the dashboard by inviting them through email or SMS. Drivers will receive instructions to download the FaastDispatch Driver App and complete their setup.

Yes, the platform includes smart route optimization to help reduce delivery times and fuel costs.

Drivers are added by businesses subscribed to FaastDispatch. If you’re interested, reach out to local businesses using FaastDispatch or check job boards for driver opportunities.

The Driver App offers:

• Real-time task notifications
• GPS navigation
• Proof of delivery capture (signature, photo)
• Earnings and task history tracking

No, drivers do not pay any fees to FaastDispatch. The service is covered under the business's subscription.

Yes, FaastDispatch works on both iOS and Android devices for drivers and is accessible via web browsers for business dashboards.

Our support team is available 24/7. Contact us via email at support@faastdispatch.com.

Yes, we offer API integrations for CRM, ERP, and eCommerce platforms. Custom integrations are available upon request.

Absolutely. FaastDispatch uses end-to-end encryption, secure cloud storage, and complies with data protection regulations to ensure your data’s safety.

We prioritize privacy with strict data access controls. Only authorized personnel can view sensitive information, and data is never sold to third parties.

Log into your dashboard, go to Account Settings > Billing, and update your payment details.

Yes, you can cancel at any time from your dashboard. Your subscription will remain active until the end of the current billing cycle.

We offer refunds only if there’s a technical issue that FaastDispatch cannot resolve. For more details, refer to our refund policy on the website.

• Email: info@faasthub.com
• Website: www.faastdispatch.com