Privacy Policy

Welcome to FaastDispatch, a service under the FaastHub ecosystem. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services, including FaastHub Express, FaastShop, FaastRide, FaastCash, and related platforms. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

• Personal Information: We collect personal information that you voluntarily provide to us, including your name, email address, phone number, payment information, billing address, shipping address, government-issued identification (where required), and other identifiers during registration or service use.
• Usage Information: We automatically collect information about your interactions with FaastDispatch, including your device information (such as device type, operating system, browser type), IP address, pages visited, links clicked, and other usage data through cookies and tracking technologies.
• Location Data: With your consent, we collect GPS data to facilitate driver dispatch services, improve service accuracy, and provide location-based features.
• Transaction Information: Details of transactions you carry out through our services, including the type of service requested, date and time of service, payment details, and other related information.
• Communication Data: Records of your communication with us, including customer support inquiries, feedback, and responses to surveys.

2. How We Use Your Information

• To provide, operate, and maintain FaastDispatch services, including processing transactions and facilitating communications.
• To improve, personalize, and expand our services, enhancing user experience based on preferences and interactions.
• To communicate with you, including sending service-related updates, promotional content, newsletters, and customer support messages.
• To detect, prevent, and address technical issues, fraud, unauthorized activities, and security threats.
• To comply with legal obligations and enforce our Terms of Service and other policies.
• For research, analytics, and business development to improve our offerings.

3. Sharing of Information

• With Affiliates: We may share your information with FaastHub, FaastShop, FaastRide, FaastCash, and other affiliated services for operational, analytical, and marketing purposes.
• Third-Party Service Providers: We engage third-party vendors to support our operations, such as payment processors, cloud hosting services, marketing platforms, and analytics providers. These parties are obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose information when required by law, legal proceedings, or to protect the rights, property, or safety of FaastDispatch, our users, or others.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Restriction: Request restriction of processing under certain conditions.
• Data Portability: Request data transfer to another service provider.
• Withdrawal of Consent: Withdraw consent for data processing where applicable.

To exercise your rights, please contact us at info@faastHub.com.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Analyze service usage and performance.
• Personalize content and advertisements.
• Enhance security and detect fraud.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect service functionality.

7. Children's Privacy

FaastDispatch does not knowingly collect data from individuals under the age of 18. If we discover that we have collected personal data from a child without parental consent, we will delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically without prior notice. Changes will be effective immediately upon posting. We encourage you to review this policy regularly to stay informed.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We ensure appropriate safeguards, such as standard contractual clauses, to protect your data during international transfers.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

11. Third-Party Links

Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

By using FaastDispatch, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.